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webvise

AI chatbots and phone assistants

webvise builds AI assistants for websites, phone lines, customer service and internal questions. The assistant answers from your own content, in chat or on the phone. It names its source, passes requests to your team and says when it does not know. It runs on your domain, with the model that fits the case.

Book a discovery call
Engagement
Estimated after discovery
Timeline
2-4 weeks
Märkische Projekt Bau: Märkische Projekt Bau: a relaunched website and in-house AI portal for a Brandenburg construction firm
Recent project: Märkische Projekt BauRead the case study

When this is the right step

The same questions, every day

Process, prices, funding, dates: your team answers questions every day that are already on the website. That time is missing for the requests that need real advice.

Requests arrive after hours

Prospects call in the evening or write at the weekend. By the time someone calls back or answers, they have asked a competitor.

An off-the-shelf chatbot makes things up

A ready-made widget does not know your offer and answers anyway. One wrong statement about a price or a date costs trust.

The Approach

First webvise collects the questions your team answers most often and the content the answers come from. Then the assistant is built with clear limits: which topics, which data and when it hands over. Before launch it is tested on real questions.

The Outcome

An assistant that answers questions from your content around the clock, names its sources and passes requests that need advice to your team.

Märkische Projekt Bau: Märkische Projekt Bau: a relaunched website and in-house AI portal for a Brandenburg construction firmMärkische Projekt Bau: Märkische Projekt Bau: a relaunched website and in-house AI portal for a Brandenburg construction firmMärkische Projekt BauRead the case study

What you get

Build focus

  • Answers from your pages, documents and FAQs
  • A source for every answer
  • Handover to a person by email, CRM or calendar
  • Choice of models through the Vercel AI Gateway
  • Limits on topics, cost and data access
  • A phone assistant that takes calls and books callbacks or appointments

Included

  • An assistant live on your website, on the phone or in your internal portal
  • A knowledge base from your content that your team maintains
  • Rules for when the assistant hands over to a person
  • A log of the conversations and the open questions
  • Source code and documentation that belong to you

Frequently Asked Questions

How does the assistant know what to answer?
From your own content: pages, documents, FAQs and data you release to it. If it finds no answer there, it says so and offers contact with your team.
Which AI models does it use?
That depends on the case. The Vercel AI Gateway gives access to models from OpenAI, Anthropic and other providers, and lets you switch later without rebuilding the assistant.
What happens to my visitors' data?
Conversations are stored only as long and in as much detail as you decide. The privacy notice and consent are set up with it.
Can the assistant do more than answer questions?
Yes. It can suggest appointments, write requests into the CRM or prefill forms. Every action that changes something gets a clear limit or a person's approval.
Does this work on the phone too?
Yes. A phone assistant takes calls, for example outside office hours or when every line is busy. It answers questions from the same content as the chat, books callbacks and appointments and puts the caller through to your team when a question needs advice.